skip to content

Latest News

Secure logins with 2FA

As you should know by now, the weakest link in your website security is if one of your users has their password exposed,...

Chirp office re-open

Thank you everyone for your patience while we've been away on this rare vacation. We are back in the office starting Wednesday...

AWS encryption attack mitigation

We have a few websites now where files are being stored in the cloud using Amazon S3 storage. So bringing to your attention...

News RSS Feed

more news

TPG email problems - RESOLVED

20 June 2015

Since late Thursday the mail servers at TPG have been having problems accepting emails for some of our clients. TPG have been notified and we're waiting on their response.

If you have a mailbox at TPG and are missing emails from the last few days, you should:

  • contact them with the relevant details (which we can provide); and
  • give us an alternative mailbox (Gmail, Hotmail, ...) which can be used in the interim so you don't lose those emails.

If the problem is not resolved shortly our mail server will give up on sending some of the blocked emails after 96 hours.

We are not having any issues delivering to other mailboxes.

Update: The problem has been resolved for now by disabling the TLS handshake when talking to TPGI mail servers. Any delayed emails should be arriving in your inbox now.

Server upgrade to KVM »

« 30 May Datacenter Outage Incident Report


< news archive